Frequently Asked Questions (FAQ)
Have questions about our smart locks, mechanical locks, or services? Find answers to the most common inquiries regarding product features, installation, compatibility, customization options, and more. If you can’t find what you’re looking for, feel free to contact our support team for personalized assistance.
Frequently Asked Questions
Got questions about our products or services? Our FAQ section provides quick and clear answers to common queries. Dive in to learn more about Meiluo Hardware. and how we can serve your door locks needs.
We specialize in manufacturing and supplying a wide range of door hardware, including:
- Mechanical door locks(entrance door locks and interor door lock)
- Smart door locks
- Door handle sets for both indoor and outdoor use
- Lock bodies and lock cylinders
- Customized hardware solutions
Our door handle sets are made from high-quality materials, such as zinc alloy, aluminum alloy, and stainless steel, ensuring durability and style.
Many of our lock bodies and cylinders are compatible with standard sizes in the industry. Please contact us with your specifications to confirm compatibility.
Yes, we offer weather-resistant smart locks specifically designed for outdoor use. These locks feature sealed panels and corrosion-resistant materials for long-lasting performance.
Please contact us directly with your order details, and we will provide you with a competitive quote.
We offer flexible shipping options, including air freight, sea freight, and express delivery, to meet different customer needs. Delivery timelines depend on the order quantity and destination.
Yes, we provide customization for all product lines, including appearance design, material selection, logo branding, packaging, and smart lock system integration. Please contact us for MOQ and other requirements.
Absolutely. We provide samples for all product categories, including smart locks, door handle sets, lock bodies and cylinder lock.Please note that sample fees apply for certain products and custom products according to client's requirement.
Our smart locks support multiple unlocking methods, including:
- Fingerprint recognition
- PIN codes
- IC cards
- Mobile app (Bluetooth or Wi-Fi enabled)
- 3D face
- palm vein
- Mechanical key backups
Yes, we provide SDK support for seamless integration with various IoT platforms. Let us know your requirements for further assistance.
Yes, we offer a standard warranty for all our products. Warranty periods vary by product category, typically ranging from 1 to 2 years. Please contact us for specific details.
We adhere to strict quality control measures, including material testing, manufacturing inspections, and final performance testing for each product before shipment.
